Return Policy
Effective Date: August 1st, 2024
At The One Pickleball Glove, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return process under the following conditions:
Return Eligibility
Customers may return products if they are unused and in their original packaging. Items must be in the same condition as when received to be eligible for a return.
Time Limit for Returns
You have 30 days from the date of receipt to initiate a return. Returns requested after this period may not be accepted.
Return Process
To initiate a return, please contact us by sending an email to info@theonepickleballglove.com. Our customer service team will guide you through the process and provide further instructions on how to return your product.
Return Shipping Costs
Customers are responsible for covering the return shipping costs unless:
- The product is defective
- The wrong product was sent
In these cases, The One Pickleball Glove will cover the return shipping expenses.
Restocking Fees
There are no restocking fees for returned products.
Return Exceptions
At this time, all products are eligible for returns, and there are no exceptions such as custom orders or sale items.
If you have any questions or need assistance with your return, please don’t hesitate to reach out to us at info@theonepickleballglove.com. We are here to help ensure your shopping experience is smooth and hassle-free.